Parts Sales Development Representative

Company: Diamond Mowers
Location: Sioux Falls
Posted on: February 18, 2026

Job Description:

Job Description Job Description Parts Sales Development Representative The Parts Sales Development Representative reports to the Parts Manager. Key Roles • Proactively identify, pursue, and convert new sales opportunities through high-volume outbound calling, email outreach, and consistent follow-up. • Develop strong relationships with both new and existing dealer accounts, distributors, and end users, with a focus on expanding stocking levels and increasing share of wallet. • Build new dealer partnerships in targeted territories and support onboarding to accelerate early revenue generation. • Advise customers on the right parts solutions for their equipment, diagnose needs quickly, and ensure an exceptional sales experience at every interaction. • Maintain accurate, detailed records to track pipelines, opportunities, stocking insights, and call activity. • Respond promptly to inbound leads and inquiries, converting them into sales opportunities within 24 hours or less. Responsibilities • Execute daily outbound call campaigns using a documented prospecting model and targeted account list. • Hunt for new business aggressively—leveraging call blocks, email sequences, follow-up cadences, and personalized outreach to generate consistent activity and closed sales. • Develop dealer accounts by analyzing inventory gaps, recommending stocking levels, and driving purchase commitments aligned with seasonal and regional needs. • Understand customer challenges and position Diamond’s parts solutions that reduce downtime, improve uptime, and lower operator costs. • Participate in call listening, coaching, and skill-building sessions to continually refine selling techniques. • Identify opportunities for upselling, cross-selling, and promotional placement on every customer interaction. • Track and report performance of targeted outbound sales campaigns, including conversion rates, call volume, revenue impact, and dealer stocking trends. • Demonstrate a strong sense of urgency, discipline, and willingness to aggressively chase opportunities. • Maintain focus and productivity during an 8-hour shift, including high call volumes and rapid response expectations. • Work independently, manage multiple competing priorities, and maintain accuracy in a fast-paced environment. • Assist teammates with solutions and insights to drive overall sales team success. • Actively contribute to regular sales meetings and company-wide meetings. • Support a safe work environment by following all safety policies and PPE requirements. All other duties may be assigned as needed. Qualifications • High School Diploma/GED preferred. • Two (2) years of success in outbound telephone sales, parts sales, or a high-activity inside sales environment preferred. • Demonstrated ability to consistently meet or exceed call quotas, sales goals, and new business targets. • Strong desire to win—self-motivated, competitive, and persistent in pursuing leads and closing opportunities. • Excellent verbal and written communication skills, including grammar, clarity, and professional correspondence. • Tech-savvy, with proficiency in Word, Excel, Outlook, CRM systems, and online platforms. • Trainable, coachable, and open to feedback with the ability to apply new skills quickly. • Strong organizational skills, attention to detail, and ability to complete tasks in a timely manner. • Self-directed with high discipline and the ability to work without micromanagement. Location and Hours Location: 350 E 60th St Hours: 8:00 AM – 5:00 PM Days: Monday – Friday A full benefits package is available for all full-time employees. Exhibit Diamond Company Values: CUSTOMER FOCUSED Meeting and exceeding internal and external customer expectations is the responsibility of everyone. We are committed to being a World Class organization and the greatest partner to our customers. We will listen, support, engage with empathy, our work must drive the success of our internal and external customers and team members. ACCOUNTABILITY We will be responsible for the commitments we make, and the expectations placed on us. When we fail, we will own it, learn from it and make the appropriate changes. We will act with exceptional integrity in everything we do. We will be open to receiving and giving feedback. TEAM PLAYER Teamwork and clear communication are paramount to our success. We will seek and provide constructive feedback to one another, work as a collaborator, treat peers with respect and dignity, engage all team members as partners to solve problems and support one another with a positive attitude. SAFETY We believe safety must be at the forefront of all our decision-making. We will proactively invest in safe solutions and act consciously every day to keep ourselves, team members and customers safe. GRIT We have passion, determination and work ethic that gives us the ability to push through; to get to the end goal and recognize the obstacles we have overcome along the way. When we tackle a difficult situation, we are determined to never give up and be the best in the industry. Diamond Mowers is an EEO/AA Employer M/F/Disability/Vet. hc221525

Keywords: Diamond Mowers, Sioux City , Parts Sales Development Representative, Sales , Sioux Falls, Iowa