DENTAL CUSTOMER SERVICE REPRESENTATIVE

Company: Siouxland Community Health
Location: Sioux City
Posted on: January 16, 2022

Job Description:

Siouxland Community Health Center has an opening for:1-Full-time(Approximately 39 hours/week)Preferred candidate must have solid experience & advanced knowledge of:Previous customer service experience required, with dental reception and collection experience strongly preferred.Advanced computer and data entry skills.Dentrix system experiences a plus.Knowledge in dental terminology preferred.Insurance administration experience preferred.Prior dental clinic experience a plus.Bilingual Spanish preferred.Successful candidate must be able to perform primary functions of position:Serve as first-point of contact and check patients in & out, directing patient flow.Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.Maintain and identify different insurance types, co-pays and deductibles.Discuss account balance with patient and collect patient balance.Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.These functions are not all inclusive.Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.

Keywords: Siouxland Community Health, Sioux City , DENTAL CUSTOMER SERVICE REPRESENTATIVE, Sales , Sioux City, Iowa