SiriusXM Renewal Sales Representative

Company: MCI
Location: Sioux City
Posted on: March 25, 2020

Job Description:

POSITION OVERVIEWSIRIUSXM RENEWAL SALES REPRESENTATIVEStart a career with our team! As a Renewal Sales Representative, you will work on behalf of SiriusXM help customers renew their product and service subscriptions. You ll become an expert on products and people as you offer the right solutions. Customer service is also a big part of our mission but your role will be focused on selling and upgrading customers. Must be willing to work hard, have excellent communication, and be highly reliable. Sioux City, IA 51111. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses.SCHEDULENEED A SCHEDULE THAT WORKS WITH YOUR LIFE?For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts:DayEveningWeekendPOSITION RESPONSIBILITIESWHAT DOES A SIRIUSXM RENEWAL SALES REPRESENTATIVE DO HERE? Become a professional as you assist existing customers to renew subscriptions satellite radio service on behalf of SiriusXM. Understand your customers needs, learn to overcome objections, providing logical solutions that upgrade customers. Self-improvement is incredibly important here, every interaction is an opportunity to grow with us. Our SiriusXM Renewal Sales Representatives are responsible for the following tasks:Improve customer experiences and sales volume.Assist existing customers renew and offer upgrades.Learn the client s products, services, and customers.Utilize multiple systems and monitors at once. Solve problems and up-sell when possible.Improve your ability with every interaction.In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!CANDIDATE QUALIFICATIONSWONDER IF YOU HAVE WHAT IT TAKES?We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other SiriusXM Renewal Sales Representative Qualifications Include:High school diploma or equivalent; College Students, Interns, and College Graduates are welcomeSales background an asset.Strong customer service skills.Ability to quickly adapt to process changesAbility to learn contact center systemsPositive can-do attitudeStrong computer knowledge (Windows, Microsoft Office, Other PC apps)Ability to multi-task in a fast-paced environmentHighly reliableMinimum 18 years of ageExperienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday s and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWNFree SiriusXM After 90 days of EmploymentCompetitive Starting CompensationWeekly Bonus OpportunityWeekly Pay CyclesPaid Time-OffDaily, Week, and Quarterly RecognitionPaid HolidaysDaily Contest PayoutsCompany Debit Card (With Daily Cash Uploads)Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)Regular Raises and Career ProgressionFlexible Scheduling OptionsEmployee Discount ProgramAdvancement Opportunity and Ongoing TrainingFun, Engaging Work EnvironmentCash and Prize IncentivesModern Work EnvironmentCasual Dress CodeAnd More...All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period.ABOUT USABOUT MCIMCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. MCI is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Associated topics: aflac, insurer, insurance agent, insurance sales, insurance sales agent, life, life insurance, life insurance agent, life insurance sales, medicare

Keywords: MCI, Sioux City , SiriusXM Renewal Sales Representative, Sales , Sioux City, Iowa