Sales & Service Technician (FIELD Install & Repair)

Company: Frontier Communication
Location: Denison
Posted on: January 12, 2022

Job Description:

Sales & Service TechnicianREQ: 6353LOCATION: Denison, IAJob Code: IA012UNION: CWA 7171, 307INTERNAL POSTING: 10/8/21 to 10/18/21New hires must be fully vaccinated against COVID-19 by their start date with the company (or have been granted a religious or medical exemption accommodation).SummaryInstalls, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.General DutiesDuties include, but are not limited to, the following:

• Driving: Frequent
• Travel: Moderate
• Install and maintain inside wire for residential/business broadband (HSI/Video) service
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
• Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
• Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
• Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
• Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
• Place aerial and buried plant and service drops
• Navigate web, set up Business/Residential computers and demonstrate to customers
• Support and actively participate in the promotion of Company products and services
• Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
• Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely mannerQualifications:
  • High School Diploma or equivalent
  • Experience in telecommunications installation and maintenance
  • Basic keyboard and software skills
  • Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
  • Must complete company provided training and demonstrate ability to complete full installs
  • Ability to work independently and desire to work face-to-face with customer
  • Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
  • Valid driver s license and satisfactory driving record; CDL preferred
  • Must be available for flexible scheduling, holidays, after hours and call-outs
  • TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policyPhysical Requirements:Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.Tools and Equipment Used:
    • Cable Locator
    • Hand Tools
    • Hand Held Terminal
    • Various Test Equipment
    • 4 Tel Test System
    • Laptop Computer
    • Splicing Equipment
    • Fiber Optic Testing Equipment Associated topics: field installation, field service, field service technician, field technician, install, installation, installation technician, mount, technician

Keywords: Frontier Communication, Sioux City , Sales & Service Technician (FIELD Install & Repair), Professions , Denison, Iowa