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Custodian/Pool Service - Residential

Company: IRET
Location: Sioux City
Posted on: June 14, 2019

Job Description:

SummaryTo perform all custodial and pool upkeep duties in a professional manner and on a timely basis. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. IRET emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.ExpectationsExpected to follow instructions, understand established procedures and comply with deadlines. Generally given substantial guidance, but expected to be self directed once trained. May need assistance in prioritizing duties, and setting deadlines.Essential Duties and Responsibilitiesmay include the following. Employee may be assigned to specific areas, or any combination of areas, such as unit turnover, general areas or common areas, either as scheduled or as needed. Assigned areas will be determined on a property by property basis.Pool Duties

  • Responsible for ensuring that the pool area is opened and closed daily.
  • Check pools for dirt and debris on a routine basis.
  • Ensure that pool water levels are maintained
  • Maintain and update the pool log book 4 times per day on Saturdays and Sundays.
  • Check the pH and chlorine levels in the pools on a routine basis.
  • Responsible for the care, maintenance, and inventory of all necessary pool cleaning products, supplies, and equipment used at the properties.Custodial Duties
    • Perform light cleaning, and refilling of necessary supplies daily or as scheduled. Duties include, but are not limited to: sweeping; mopping; cleaning floors; emptying wastebaskets; dusting and wiping all surfaces; cleaning ovens, microwaves, stove tops, and kitchen hoods; cleaning and disinfecting bathrooms, showers, and bathtubs; cleaning kitchens and pantries, including all shelves and/or drawers; cleaning appliances, including the exterior surface and also inside drum; sweeping and cleaning fireplace hearths; cleaning windows, mini-blinds, and mirrors; sweeping and cleaning balconies and patios; sweeping areas directly outside unit entrances; cleaning or replacing filters; refilling all disposable items as necessary, including paper towels and toilet paper.
    • Complete apartment unit cleaning to make unit ready in a timely fashion as set forth by regional and on-site management.Administrative Duties
      • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
      • Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
      • Answers questions about organization and provides callers with address, directions, and other information.
      • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
      • Responsible for distributing network faxes via email as they are received.
      • Assist with data entry as assignedOther
        • Responsible for the cleaning and upkeep of all interior and exterior areas and aspects of the property.
        • Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
        • Be aware of IRET goals relative to resident satisfaction and resident retention, and ensure that you do your part towards meeting them.
        • Inform supervisor when cleaning supplies are needed. Maintains cleaning supplies and requests re-ordering of those supplies in a timely manner. Ensures the proper use of these supplies.
        • Maintain proper stock amounts within budget restraints; keeps all MSDS sheets in order, and chemicals properly labeled.
        • Be aware of and operate within OSHA (Occupational Safety& Health Act) standards and company safety policies at all times.
        • Carry out all tasks as directed by his/her supervisor.Back up for this position is provided by other custodial staff, maintenance staff, or a third party contractor when necessary.AuthorizationsNone.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.Equipment IssuedEquipment includes, but is not limited to, vacuum, cleaning chemicals, broom, mop, bucket, sponges, protective gloves, Material Safety Data Sheets (MSDS), and book.Community InvolvementEncouraged to belong to and/or serve on committees of local service clubs, charitable giving programs, merchant associations, Chamber of Commerce, or other business networking groups. Encouraged to participate in service projects, and to establish and maintain contacts within the community to promote IRET.CompetenciesTo perform this job successfully, an individual should demonstrate the following competencies:Technical Skills
          • Safety and Security - Observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly. Wear back support belt during work hours when needed, and use safety equipment (goggles, mask, gloves, etc.) as tasks dictate.
            • Custodial Skills- Ability to tell the difference between clean and unclean, uses proper methods, materials and equipment in cleaning and keeping the buildings and/or equipment neat and sanitary.
              • Communications
                • Customer Service Orientation- When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, uses customer feedback to improve service, follow through on requests for service and assistance, meets commitments.
                  • Teamwork& Collaboration - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other employees/departments to accomplish company goals.
                    • Organizational Support
                      • Respect& Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, promotes a harassment-free environment, embraces differences and utilizes those differences to the company's benefit.
                        • Ethics& Integrity - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values, maintains confidentiality.
                          • Professionalism - Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code requirements.
                            • Organizational Support - Completes tasks correctly and on time, supports organization's goals and values, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality outcomes.
                              • Personal Responsibility
                                • Responsibility- Know and adhere to all federal, state, and/or local laws as well as company policies and procedures contained in the manuals, handbooks and training provided by IRET or as otherwise communicated (verbally or in writing) to employees.
                                  • Resourcefulness- Understands how to get results and where to find answers to problems.
                                    • Adaptability - Adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
                                      • Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                                        • Education and/or Experience- No education requirements. Custodial experience helpful.
                                          • Certificates, Licenses, Registrations- Requirements vary by geographic location.
                                          • Driving Requirements-Valid driver's license is required if assigned to multiple properties.
                                          • Knowledge/Skills/Abilities
                                            • Language Skills- Ability to read and interpret documents such as safety rules, MSDS sheets, basic maintenance instructions, and procedural manuals. Ability to understand and communicate with supervisor and tenants.
                                              • Mathematical Skills- Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume as it relates to appropriate amounts of cleaning solutions to the areas needing to be cleaned.
                                                • Reasoning Ability- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
                                                  • Computer Skills-Ability to efficiently use and navigate on the internet and use web based timekeeping software.
                                                  • Physical Demands-While performing the duties of this job, the employee is required:
                                                    • Constantly (66-100% of the time) - to be on feet, stand, walk; climb stairs; bend, stoop, crawl, crouch, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate cleaning equipment such as vacuums and mops; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Employee must be able to visually determine the difference between clean and unclean. Lift up to 10 pounds.
                                                    • Frequently (33-66% of the time) -lift and/or move 10 - 25 pounds; climb ladders and balance.
                                                    • Occasionally (1-33% of the time) -lift and/or move more than 25 pounds, although usually with the assistance of another employee and/or equipment.
                                                    • Work Environment-While performing the duties of this job, the employee is:
                                                      • Constantly (66-100% of the time)-work indoors with moderate noise.
                                                      • Frequently (33-66% of the time) - exposed to moving mechanical parts; fumes or airborne particles, and toxic or caustic chemicals. Work in awkward or confining positions such as under sinks, in bathtubs or cleaning oven.
                                                      • Occasionally (1-33% of the time)- exposed to outside weather conditions; wet and/or humid conditions, and slight risk of electrical shock.IRET is an Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Keywords: IRET, Sioux City , Custodian/Pool Service - Residential, Other , Sioux City, Iowa

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