Desktop Support Specialist

Company: Great West Casualty Company
Location: South Sioux City
Posted on: May 13, 2025

Job Description:

This position offers an optional hybrid work schedule, with three days working in the office and two days working remotely.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Are you a technical support professional looking to change up the monotony of your daily work and join a company that supports your continued development? If so, you may be interested in our Desktop Support Specialist position!

In this role, you will provide helpdesk support to various users by identifying and troubleshooting to resolve technical issues in person and over the phone. To be successful in this position, you need to be customer-service-oriented, reliable, and flexible.

Qualifications:

--- High school diploma or equivalent.
--- Prefer some additional vocational or technical training in software, PCs, and/or networks.

--- 2-4 years of prior work experience in direct customer and/or technical computer support (software, network, etc.) preferred.

Your Future Starts Here: Benefits That Support Your Lifestyle

Competitive Compensation
Generous paid time off and paid company holiday schedule
Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
Community volunteer opportunities
Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
Scholarships for dependents and tuition reimbursement to further your education
Company paid continuing education and monetary awards for professional development
Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Location: South Sioux City, Nebraska

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People.
Great Careers.
Great West Casualty Company.

Great West Casualty Company is an Equal Opportunity Employer.

Keywords: Great West Casualty Company, Sioux City , Desktop Support Specialist, Other , South Sioux City, Iowa