RCIS Crop Senior CAT Claims Specialist

Company: Zurich Insurance Company Ltd.
Location: Norfolk
Posted on: May 20, 2023

Job Description:

Zurich is currently looking for a Crop Senior CAT Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers. -This position will work virtually out of their home in Kansas or Nebraska. - With moderate direction they will investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. They will also provide support to Area Claims Managers either as a CAT team member or local claims specialist in the facilitation of general day to day operations and claims management. In addition, the selected candidate will support the lower level adjusting staff by completing and/or providing training and assistance with complex claims. -Additional responsibilities will include:

• Completes high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance
• Assist managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence. Individuals in this role are granted the same electronic authorization and systems views as that of local management
• Assists as a drone fleet team lead and technical advisor for the assigned area
• Assists with agent and farmer meetings/trainings
• All national CAT team adjusters hold the expertise and authority to serve as an onsite team leader or interim manager
• May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances
• Authorized to monitor and determine delayed claim disposition
• Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters
• Protect Zurich's reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies -Basic Qualifications:
  • High School Diploma or Equivalent and 6 or more years of experience in the agricultural or the crop insurance industry
    AND
  • Crop Adjuster Proficiency Program (CAPP) must be obtained within 180 days of hire date
  • Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
  • RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions -Preferred Qualifications:
    • CAT Adjusting experience
    • Strong verbal, written and interpersonal skills
    • Strong organization, multi-tasking and prioritization skills
      • Intermediate Microsoft office skills - - -
        As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq). -A future with Zurich. What can go right when you apply at Zurich? -Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 -. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. -As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet - -Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. - -Location(s): AM - Nebraska Virtual Office, AM - Kansas Virtual Office
        Remote Working: Yes
        Schedule: Full Time
        -
        Linkedin Recruiter Tag: #LI-DG1 -

Keywords: Zurich Insurance Company Ltd., Sioux City , RCIS Crop Senior CAT Claims Specialist, Other , Norfolk, Iowa