Teller I
Company: Central Bank
Location: Storm Lake
Posted on: August 4, 2022
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Job Description:
Job Description POSITION SUMMARY The Teller I is responsible for
providing quality customer service per Bank standards in accurately
and efficiently completing various financial transactions in
adherence to all Bank policies. ESSENTIAL DUTIES AND
RESPONSIBILITIES The essential functions include, but are not
limited to the following: Portray a positive company image and
engage in professional and friendly communication with customers
Actively listening to customer needs and inquiries to determine
appropriate service actions Refer any customer questions regarding
products or services to the appropriate person Accurately enter
customers' transactions into computer to record transactions and
issues computer-generated receipts Cash checks and pay out monies
after verifying signatures/endorsements are correct, written and
numerical amounts agree, and accounts have sufficient funds
Balance/count currency, coin, and checks in cash drawers by hand or
using currency-counting machine, and calculate daily transactions
using computers, calculators, or adding machines Receive and count
daily inventories of cash and drafts. Monitor bank vaults and ATM's
to ensure cash balances are correct. Order a supply of cash to meet
daily needs Carry out special services for customers as requested
in adherence to Bank policy Process transactions such as term
deposits, retirement savings plan contributions, automated teller
transactions, night deposits, and mail deposits Identify
transaction mistakes when debits and credits do not balance Arrange
monies received in cash boxes and coin dispensers according to
denomination. Resolve problems or discrepancies concerning
customers' accounts Explain, promote, or sell Bank products or
services using computerized information about customers to tailor
recommendations Count, verify, and post armored car deposits
Compose, type, and mail customer statements and other
correspondence related to issues such as discrepancies and
outstanding unpaid items Perform clerical tasks such as typing,
filing and answering multi-line phone system Performing all other
duties as assigned EDUCATION & EXPERIENCE High School Diploma or
equivalency preferred Minimum of one (1) year of experience in
customer service/cash handling
Keywords: Central Bank, Sioux City , Teller I, Other , Storm Lake, Iowa
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