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Asian Department Clerk - Part Time

Company: Hy-Vee Food Stores
Location: Vermillion
Posted on: April 8, 2021

Job Description:

Job Title: Asian Department Clerk FLSA: Non-ExemptDepartment: Asian Revision Date: 05/2018General Function: As an Asian Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Reporting Relations:Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Asian Department Manager; Assistant Asian Department Manager; Assistant ManagersDirect Reports: NonePrimary Duties and Responsibilities:+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.+ Makes an effort to learn customers' names and to address them by name whenever possible.+ Assists customers by: (examples include)+ escorting them to the products they're looking for+ securing products that are out of reach+ loading or unloading heavy items+ making note of and passing along customer suggestions or requests+ performing other tasks in every way possible to enhance the shopping experience.+ Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.+ Takes customer orders at the Asian Department counter.+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.+ Reviews orders for the day.+ Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.+ Reviews the status and appearance of the food for freshness.+ Ensures that an adequate food supply is ready and on hand and develops or follows a production list.+ Anticipates product needs for the department on a daily basis.+ Prepares, finishes, and replenishes product as necessary.+ Pulls product from cooler/freezer to prepare for cooking.+ Checks in product, puts product away, and review invoices+ Runs the department register and receives payment, makes change, etc., where applicable.+ Removes trash in a timely manner.+ Maintains strict adherence to department and company guidelines related to personal hygiene and dress.+ Adheres to company policies and individual store guidelines.+ Reports to work when scheduled and on time.Secondary Duties and Responsibilities:+ Washes dishes as necessary.+ Orders product and supplies as necessary.+ Prices product for customers as necessary+ Delivers orders as needed.+ Assists in other areas of store as needed.+ Performs other job-related duties and special projects as required.Education and Experience:High school or equivalent experience and six months or less of similar or related experience.Physical Requirements:+ Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects.+ Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision.+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions.Knowledge, Skills, Abilities and Worker Characteristics:+ Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.+ Ability to do simple addition and subtraction; copying figures, counting and recording.+ Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.Working Conditions:This position is continually exposed to flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.Equipment Used to Perform Job:Oven, steamer, scale, big mixer, shrink wrap machine, Telexon re-ordering machine, register, walk in cooler, knives, serving cases, and C.A.R.S. system.Contacts:Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.

Keywords: Hy-Vee Food Stores, Sioux City , Asian Department Clerk - Part Time, Other , Vermillion, Iowa

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