SiouxCityRecruiter Since 2001
the smart solution for Sioux City jobs

INSIDE SALES REPRESENTATIVE (Full-Time & Part-Time)

Company: MCI
Location: Sioux City
Posted on: November 21, 2020

Job Description:

Job Description Location: US-IA-Sioux City ID: 2020-3958 Type: Full-Time & Part-Time Department: z_Advertised on Indeed Hosted Schedule: Multiple Options Education: High School Diploma/GED Wage Description: Base Wage $10.50 - $13.61/hr. Commensurate | Incentives & Benefits* Bonus: Monthly POSITION OVERVIEW INSIDE SALES REPRESENTATIVE Looking for opportunities to work for a rapidly growing company? We are looking for sales representative to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, set appointments, and make sales via outbound calls. We believe in enabling your success with best-in-business training, support, and growth potential. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience. While prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. ----- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * State or Federal work experience CONDITIONS OF EMPLOYMENT * Must be authorized to work

Keywords: MCI, Sioux City , INSIDE SALES REPRESENTATIVE (Full-Time & Part-Time), Other , Sioux City, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


RN, Occupational Health
Description: Overview: Registered Nurse, RN, Occupational Health Location : 153rdn and Q Millard Clinic Hours : 5a - 10p Responsibilities JOB SUMMARY / PURPOSE Provides comprehensive occupational (more...)
Company: CHI Health Clinic
Location: Omaha
Posted on: 12/3/2020

LPN, Ortho Clinic
Description: Overview: Will consider: LPN and Medical Assistant Location : Lakeside, CUMC Bergan, Midlands, and Mercy Orthopedic Clinic Hours : 8a - 5p 2500 Sign On Bonus Up to 8000 Educational Assistance (more...)
Company: CHI Health Clinic
Location: Omaha
Posted on: 12/3/2020

Material Handler - Warehouse
Description: Adecco is assisting a local client recruiting for a current Material Handler - Warehouse job in Omaha, NE. This is a long-term temporary to hire opportunity. As a Material Handler you will manually (more...)
Company:
Location: Omaha
Posted on: 12/3/2020


Medical Surgical LPN
Description: Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives CHI and Dignity Health. With more than 700 care sites across the U. S. , from clinics and hospitals to home-based (more...)
Company: CHI Health Lakeside
Location: Omaha
Posted on: 12/3/2020

CDL A Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: U.S. Xpress
Location: Omaha
Posted on: 12/3/2020

CDL-A Team Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering great Dedicated Openings for CDL A Team Drivers NEW 12,000
Company: U.S. Xpress
Location: Omaha
Posted on: 12/3/2020

TLD Company Drivers | 5x TCA's Best Fleets to Drive For
Description: COMPANY DRIVER BENEFITS: 70,500/Year on Average Weekly Home Time Pet Friendly No Cost Rider Policy New equipment, manual and automatic transmissions 24/7 Dispatch with Flexible Routes (more...)
Company: TLD Logistics
Location: Omaha
Posted on: 12/3/2020

Wiring Tech
Description: MACHINE OPERATOR-WIRE WRAPPING. ADDITIONAL INFORMATION:Wiring Technician br Pay rate: 12 br Agency 16.09 br br Assemble and install electrical metering, relaying and transforming components (more...)
Company:
Location: Omaha
Posted on: 12/3/2020

CDL-A Truck Driving Job - Hiring Immediately
Description: HIRING CDL-A TRUCK DRIVERS EXPERIENCE THE DIFFERENCE Job Details: Pet Friendly
Company: Venture Transport
Location: Omaha
Posted on: 12/3/2020

RN-Advanced
Description: Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives CHI and Dignity Health. With more than 700 care sites across the U. S. , from clinics and hospitals to home-based (more...)
Company: CHI Health St. Mary's
Location: Omaha
Posted on: 12/3/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Sioux City RSS job feeds