Company: Agco Corp.
Location: Sioux City
Posted on: August 27, 2020
Job SummaryThe Customer Service Rep assists customers regarding
basic product information, pricing, availability, and orders while
promoting the Company in a positive manner. Responds to incoming
calls from customers and provides information and/or directs the
callers to dealers when appropriate. Provides sales support
assistance to customers. Also responsible for performing other
related activities as assigned by the Supervisor, Customer
Service.Job Function and Responsibilities* Receives incoming calls
from customers and directs each call to the appropriate dept.*
Places outgoing calls to respond to inquiries regarding orders,
ship dates, order coordination, and sales support.* Handles irate
customers in a professional manner.* Provides customers with
relevant information regarding products.* Produces and maintains
company records and reports as required.* Maintains departmental
physical and data files.* Uses copy machines and other office
equipment as necessary to perform job duties.* Order entry for
product sales, repair, and warranty claims.ESSENTIAL
SKILLSEducation* High-school diploma or equivalent years of work
experienceQualifications and Experience* Proficient in Microsoft
Office product suite (Word, Excel, PowerPoint).A World of
OpportunitiesOur AGCO family lives in many places around the world
with manufacturing, sales and administrative sites spanning the
globe: from Finland to China, the US to Germany, France to Brazil.
We are a team of more than 20,000 employees in over 35 countries.
As a company, we benefit from the perspective, experience and ideas
that come from our naturally diverse team. Our strong, modern
brands, such as Challenger, Fendt, GSI, Massey Ferguson and Valtra,
meet a wide variety of farmer needs and are well-known around the
world.Join us as we bring agriculture into the future. Experience
our global diversity and enterprising spirit to help us create
innovative technologies and a positive impact that helps feed the
world's nearly 8 billion people!AGCO is an equal employment
opportunity employer and is committed to maintaining a workplace
that is free of inappropriate or unlawful conduct on the basis of
race, color, religion, sex, national origin, age, disability,
genetic information, or other protected status as provided by
law.Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: Agco Corp., Sioux City , Clerk, Other , Sioux City, Iowa
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