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Clerk

Company: Agco Corp.
Location: Sioux City
Posted on: August 27, 2020

Job Description:

Job SummaryThe Customer Service Rep assists customers regarding basic product information, pricing, availability, and orders while promoting the Company in a positive manner. Responds to incoming calls from customers and provides information and/or directs the callers to dealers when appropriate. Provides sales support assistance to customers. Also responsible for performing other related activities as assigned by the Supervisor, Customer Service.Job Function and Responsibilities* Receives incoming calls from customers and directs each call to the appropriate dept.* Places outgoing calls to respond to inquiries regarding orders, ship dates, order coordination, and sales support.* Handles irate customers in a professional manner.* Provides customers with relevant information regarding products.* Produces and maintains company records and reports as required.* Maintains departmental physical and data files.* Uses copy machines and other office equipment as necessary to perform job duties.* Order entry for product sales, repair, and warranty claims.ESSENTIAL SKILLSEducation* High-school diploma or equivalent years of work experienceQualifications and Experience* Proficient in Microsoft Office product suite (Word, Excel, PowerPoint).A World of OpportunitiesOur AGCO family lives in many places around the world with manufacturing, sales and administrative sites spanning the globe: from Finland to China, the US to Germany, France to Brazil. We are a team of more than 20,000 employees in over 35 countries. As a company, we benefit from the perspective, experience and ideas that come from our naturally diverse team. Our strong, modern brands, such as Challenger, Fendt, GSI, Massey Ferguson and Valtra, meet a wide variety of farmer needs and are well-known around the world.Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit to help us create innovative technologies and a positive impact that helps feed the world's nearly 8 billion people!AGCO is an equal employment opportunity employer and is committed to maintaining a workplace that is free of inappropriate or unlawful conduct on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected status as provided by law.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: Agco Corp., Sioux City , Clerk, Other , Sioux City, Iowa

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