SiouxCityRecruiter Since 2001
the smart solution for Sioux City jobs

CALL CENTER REPRESENTATIVE - Entry-Level

Company: Mass Markets
Location: Sioux City
Posted on: May 7, 2020

Job Description:

CALL CENTER PROFESSIONALStart your career on our growing team! We need Call Center Professionals to help us manage the customers experience and create sales opportunities when possible. Support customers through the entire sales process, learning customer service and selling methodology as you answer incoming calls. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.SCHEDULENEED A SCHEDULE THAT WORKS WITH YOUR LIFE?For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.POSITION RESPONSIBILITIESWHAT IS A CALL CENTER PROFESSIONAL?You are responsible for receiving customer service requests using the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week, resolving support issues and ensuring best in class customer support.Our Call Center Professionals are responsible for the following tasks:

  • Support customers, handle requests, provide solutions
  • Thoroughly learn the client s products and services
  • Maintain existing client relationships with professionalism
  • Utilize systems and technology to complete account management
  • Escalate customer dissatisfaction when necessary
  • Resolve issues empathetically within the first interactionIn addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day.CANDIDATE QUALIFICATIONSWONDER IF YOU HAVE WHAT IT TAKES?OnBrand24 provides all new employees with paid, world-class training. Qualified candidates will be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required.Other Call Center Professional Qualifications Include:
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast paced environment
    • Highly reliable
    • Minimum 18 years of ageExperienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.Employees earn generous paid time off as well as paid holiday s and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV s, trips, tickets, and even cars.TOTAL REWARDS BREAKDOWN
      • Competitive Starting Compensation
      • Paid Time-Off
      • Daily, Weekly, and Quarterly Recognition
      • Paid Holidays
      • Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)
      • Regular Raises and Career Progression
      • Flexible Scheduling Options
      • Employee Discount Program
      • Advancement Opportunity and Ongoing Training
      • Fun, Engaging Work Environment
      • Modern Work Environment
      • Casual Dress Code
      • And More...All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. Associated topics: associate, call center associate, client service, customer care representative, customer service representative, platform support, product support, service, service agent, service representative

Keywords: Mass Markets, Sioux City , CALL CENTER REPRESENTATIVE - Entry-Level, Other , Sioux City, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


ON-SITE CALL CENTER REPRESENTATIVE -SIOUX CITY, IA
Description: POSITION OVERVIEW Perfect your skills or start a career with our rapidly expanding team. As a On-Site Call Center Representative you will handle blended inbound and outbound phone interactions on behalf (more...)
Company: Mass Markets
Location: Sioux City
Posted on: 06/2/2020

Remote Transcriber - Law Enforcement Audios (Work from home)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Omaha
Posted on: 06/2/2020

Permanent Emergency Medicine Physician in Omaha, Nebraska
Description: Emergency Medicine physician employment in Nebraska : TeamHealth has an excellent full-time opportunity for a physician to join our Emergency Department
Company: Team Health
Location: Omaha
Posted on: 06/1/2020


(PSE) Postal Window Clerk
Description: PAY RATE: 18.34 - 21.25/HRJoin one of the largest government employers in the country. Thousands of Local Government jobs listed and multiple career paths to choose from you can search, prepare, and (more...)
Company: Council Bluffs Post Office
Location: Council Bluffs
Posted on: 06/2/2020

OPEN INTERVIEWS - Call Center Representative Openings
Description: POSITION OVERVIEW CALL CENTER REPRESENTATIVE Join our team and grow with us We are now hiring Call Center Representative to answer inbound calls and support customers through the sales process. Learn (more...)
Company: MCI
Location: Sioux City
Posted on: 06/2/2020

Hair Stylist
Description: OverviewSignature Style Salons Stylist Who you are: You are a stylist who loves variety. We're talking clipper cuts, performing shear magic, color melts, foils galore, basic cuts all the way to keeping (more...)
Company: Regis
Location: Sioux Falls
Posted on: 06/2/2020

Permanent Cardiology Physician in Omaha, Nebraska
Description: Cardiology physician employment in Nebraska : Top Medical Group seeks an MD/ Cardiology/Cardiologist/Imaging Specialist/Non-Invasive Cardiologist/General Cardiologist/Sioux City, Iowa/Des Moines, Iowa/Omaha, (more...)
Company: NPNow.com
Location: Omaha
Posted on: 06/1/2020

Want A Quick $300 Today?
Description: 1 Enter Email 2
Company: Part-Time-Cash
Location: Omaha
Posted on: 06/2/2020

Package Delivery Driver
Description: UPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages (more...)
Company: United Parcel Service
Location: Sioux City
Posted on: 06/1/2020

Permanent Emergency Medicine Physician in Omaha, Nebraska
Description: Emergency Medicine physician employment in Nebraska : Advance your career in emergency medicine as a full-time physician on our emergency department ED team at Creighton University Medical Center - (more...)
Company: Team Health
Location: Omaha
Posted on: 06/2/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Sioux City RSS job feeds