Dispatcher & Team Lead
Company: Dakota Kitchen
Location: Sioux Falls
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description Salary: $25 DOE Summary
Responsible for drivers, coordinating and supporting the delivery
of finished cabinets by communicating with drivers, internal
departments, suppliers, contractors, dealers, and customers to
ensure timely, accurate, and efficient deliveries. Essential Duties
and Responsibilities Essential duties and responsibilities include
the following. Other duties may be assigned. Leads, manages and
holds our delivery and warehouse employees accountable. Coordinates
with plant production, sales, and delivery personnel to establish
and arrange delivery schedules based on truck capacity, distance to
delivery site, and unloading requirements. Coordinates daily
delivery routes and maintains communication with drivers to
expedite deliveries. Locates missing, misrouted, delayed, or
damaged merchandise and takes appropriate corrective action.
Reschedules deliveries when necessary and communicates changes to
all affected parties. Keeps all departments and customers informed
of delivery status and trip progress. Responds to customer and
dealer inquiries, resolves complaints, and provides follow-up as
needed. Performs general clerical and administrative duties related
to delivery operations. Provides dealer service support, including
assembling, distributing, and coordinating starter kits, stain
samples, and catalogs. Maintains an understanding of Department of
Transportation rules and regulations. Performs miscellaneous
job-related duties as assigned. Supervisory Responsibilities This
job has supervisory responsibilities over our driver fleet and
warehouse personnel. Competencies To perform the job successfully,
an individual should demonstrate the following competencies:
Manages difficult or emotional customer situations with
professionalism. Responds promptly to customer needs, problems, and
requests for assistance. Solicits customer feedback to improve
service. Communicates clearly and effectively in both verbal and
written formats. Treats people with respect and consideration
regardless of position. Keeps commitments and works ethically.
Accepts responsibility for actions and decisions. Follows company
policies and procedures and supports organizational goals and
values. Adapts to frequent changes, delays, and unexpected events.
Is consistently at work and on time. Dakota Kitchen & Bath is an
equal opportunity employer. Along with great pay & schedule we
offer a full benefit package which includes Medical, Dental, Vision
& Aflac as well as Life/AD&D and 401k options.
Keywords: Dakota Kitchen, Sioux City , Dispatcher & Team Lead, Logistics, Transportation & Drivers , Sioux Falls, Iowa
