GoodShred Customer Service Representative - SF Norton

Company: Goodwill of the Great Plains
Location: Sioux Falls
Posted on: February 17, 2026

Job Description:

Job Description Job Description We are looking for a Driver and Customer Service Representative to join our team! In this position you would perform routine deliveries and pickups of containers with documents/electronics from customers using company trucks, always adhering to security procedures. This is a non-CDL position. Position Type: Full-Time, Typical Hours M-F 40 hours per week with occasional overtime. Daily hours can vary depending on route length. Occasional overnight trips required. Workday begins at 6:30am. Wages: $21.26 hourly In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility. Responsibilities: Understand and follow all guidelines of GoodShred Policy and Procedures manual. Adhere to the security standards as required with NAID AAA Certification. Ensure that all clients and employees are held accountable for adhering to the strictest level of confidentiality regarding information handled in the document/hard drive destruction process. Prepares bins for shipping to customer Receive incoming materials, record tracking data, and processes them according to established practices, procedures and record keeping requirements Completes daily logs and inspection forms per DOL regulations Safeguards company property of GoodShred customers. Reports all incidents and/or damage to customer property. Requirements: High School Diploma or GED required. Minimum one (1) year experience in shipping and receiving operations Previous straight truck driving experience strongly preferred Past forklift Experience preferred, ability to obtain forklift certification required Valid South Dakota Driver’s license Ability to pass a background check with acceptable results Ability to operate a truck of less than three (3) tons to pick up and deliver materials Able to lift up to 50 pounds Minimum one (1) year experience driving Per DOT standards, applicant must be 21 years of age Effective communication and interpersonal skills to work with internal staff as well as customers DOT MEDICAL CERTIFICATE REQUIRED CDL NOT REQUIRED Pre-hire background checks required and within every 3 years after hire. Pre-hire drug test also required and random tests after hire. While the benefits are great, Goodwill’s mission is really at the heart of all we do. When you join the Goodwill team you are not just joining the company, you are becoming part of our family. You could be eligible for a Personal Day, Birthday Day Off, and 6 Paid Holidays upon hire. With eligibility for Health Dental, and Vision Insurance after 30 days of employment. See more benefit details on the careers tab at www.goodwillgreatplains.org. Apply today to become a part of something great! Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.

Keywords: Goodwill of the Great Plains, Sioux City , GoodShred Customer Service Representative - SF Norton, Logistics, Transportation & Drivers , Sioux Falls, Iowa