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Business Systems Analyst (BSA) / ERP Administrator

Company: SEKISUI Aerospace
Location: Orange City
Posted on: May 18, 2023

Job Description:

An exciting aerospace career awaits you in our manufacturing facility in Orange City, Iowa. Apply to join the SEKISUI Aerospace team today!SummaryThe Business Systems Analyst works with IT and business clients to respond to tickets, update/create reports from ERP systems, support process improvement initiatives, gathering and analyzing business requirements and translating them into effective ERP solutions. The BSA will support users with all tickets relating to Sekisui Aerospace ERP systems (Epicor and PLEX). This position will focus on PLEX ERP support and could transition into supporting the Epicor ERP as well.This position is located at the following Sekisui Aerospace location: Orange City, Iowa. May require periodic travel to Renton and Sumner Washington (approx. 15%), as well as other business travel as needed.Essential Functions: Essential functions, including how an individual is to perform them and the frequency with which the tasks are performed; the tasks must be part of the job function and truly necessary or required to perform the job.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.DutiesProvide daily support of the Plex ERP/MES system:Monitor service desk ticket queue to ensure incidents and requests are addressed in a timely manner and collaborate with business partners to understand, analyze, and implement fixes for ticketsPerform troubleshooting of ERP/MES system problems, research the causes and identify systemic problems and solutionsProvide ERP applications support for all users across the enterpriseMaintaining system/user security groupsPlan, schedule, and communicate with end-users on system availability, maintenance windows, and patch releasesBusiness Intelligence / Reporting:Work directly with business system stakeholders to define and drive system use and analyticsCollaborate with business units to enhance reporting opportunities and solve problems by developing custom reports utilizing SQL and BI tools and analytics.Maintain a strong engagement with customers around usage, performance requirements, and how ERP/MES is used to support the business, by:using tools such as Share Point and/or news feeds, etc.hands-on training for new users, continuing education, and new functionalityknowledge sharing sessionsProfessional Development:Gain product knowledge of Epicor software for involvement and assistance to WA facilitiesPartner with vendors regarding product roadmap, enhancement suggestions and support casesKeep up to date on new technology and digital solutions.Required QualificationsIntellectual curiosity and the ability to learn and recommend ERP functionality not currently utilizedExcellent written and verbal communication skills. Ability to interact with technical and non-technical "customers" at all levels of the organization, entry level to Sr. Leadership.Ability to think through problems, visualize and communicate solutions with technical and non-technical peers/management.Ability to prioritize work based on business impact or tickets that have been escalatedUser-oriented.Passion to provide exceptional customer service.A drive to act with a sense of urgency while paying attention to details.Ability to multi-task effectively and thrive in fast-paced environment.Quickly learn new or unfamiliar technology and products using documentation and internet resources.Focus on customer satisfaction and able to work independently.Dependable and flexible when necessaryPreferred QualificationsExperience configuring and managing Epicor Kinetic and/or Plex UX ERP systemsExperience working with middleware integration tools.Experience with web-based application platform.Experience with Power BIExperience using digital technology to automate business processesProgramming and SQL skillsBasic understanding of Manufacturing and/or Finance processesEducationBachelor's degree in Computer Science or equivalent directly related experience is required.ExperienceTwo years of experience with Plex, Epicor or similar ERP preferred.Computer SkillsAbility to use software applications and other information technologyIT or ERP administration knowledge with a strong understanding of ERP functionality.Proficient with MS Suite, with advanced Excel skills (V lookups, H lookups, pivot tables & filters).Working ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to fumes or airborne particles and vibration. The employee is occasionally exposed to precarious places and toxic or caustic chemicals. The noise level in the work environment is usually moderate requiring hearing protection in certain areas.Required PPE (Personal Protective Equipment)PPE is provided by SEKISUI Aerospace based on the employee's position and exposure.ScheduleDay Shift: Monday - Friday, 7:30 AM - 4:30 PM, additional overtime hours as neededOther DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.BenefitsMedical, Dental, Vision, Rx, Life and AD&D InsuranceCompany Sponsored 401kPTO (Paid Time Off)Tuition ReimbursementSEKISUI Aerospace is a division of SEKISUI Chemical Group with offices in the United States. Our headquarters are located in Renton, WA with facilities Sumner, WA and Orange City, IA. We design, engineer and manufacture composite structures used in commercial and military aircraft.SEKISUI Aerospace is committed to maintaining a work community that recognizes and appreciates the value of every person; fosters tolerance, understanding and mutual dignity and respect among all team members. Our Values are the filter by which we do business. Visit to learn more about our values, our history and our brand.Orange City, IA is located in the northwest corner of Iowa in Sioux County. It is home to two growing school systems, a four-year liberal arts college, the annual Tulip Festival, as well as many large industry and development opportunities. To learn more about the Orange City community please visit .Pre-Employment ScreeningSEKISUI Aerospace is a Drug Free workplace. Pre-employment drug screen required.Any applicant selected for this position will be required to submit to a background screening.Affirmative Action / Equal Opportunity EmployerSEKISUI Aerospace provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.People with DisabilitiesSEKISUI Aerospace is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the human resources department at the appropriate SEKISUI Aerospace manufacturing site.Orange City Operations: E-Verify StatementSEKISUI Aerospace is a federal contractor and is required to participate in the federal government's E-Verify program. E-Verify allow us to confirm the employment authorization of newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification within three days of starting employment. For information regarding E-Verify, visit the E-Verify site.1

Keywords: SEKISUI Aerospace, Sioux City , Business Systems Analyst (BSA) / ERP Administrator, IT / Software / Systems , Orange City, Iowa

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