Human Resources Generalist
Company: OneMCI
Location: Sioux City
Posted on: August 4, 2022
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Job Description:
HUMAN RESOURCE ADMINISTRATOROur team is looking for an
experienced human resource generalist to support and execute our
people initiates by promoting positive employee relations and
retention, ensuring compliance with State and Federal Agencies, and
providing comprehensive HR support. Candidates for this role should
be charismatic public speakers, friendly, creative, highly
reliable, and possess a strong work ethic. Experience in call
center operations or client services is preferred. This is a
full-time, local, on-site position and requires employees to report
to work at one of our locations. We offer bonuses opportunities,
comprehensive medical, dental and vision benefits, paid vacation
and holidays, and contests incentives. To be considered for this
role, you must complete a full application on our company careers
page, including all screening questions and a brief pre-employment
test. -WHAT DOES SOMEONE IN THIS ROLE DO?This role will partner
with team leaders to implement and execute HR strategies focused on
employee training, organizational effectiveness, workforce
planning, and employee engagement. In addition, they will own
programs that run across a broad spectrum of HR processes. To be
successful in this role, you must understand business priorities
and translate them into the most value-added work. We are looking
for HR professionals with the ability to identify problems and to
drive solutions.Essential DutiesGeneral HR support, in partnership
with operationsPerform timely and accurate entries to the HRIS
databasesEnsure policies are administered fairly and consistently
throughout the area of responsibilityPerform audit and compliance
functions as requested on items such as audit reports verification
and payroll informationMaintain employee records in compliance with
state and federal requirementsCommunicate and execute necessary
changes to policies and proceduresUnderstand business goals and
recommend effective HR strategiesMonitor employee engagement with a
'hands-on' approach that may include remote interactionsPerform
employee relations functions, including problem-solving and dispute
resolutionAdapt to the complex and rapidly changing work
environment by responding to the macro-economic environment and
fiscal policiesPassion for innovative HR solutions and process
improvementDrive effective employee relations, retention, and
reward programsComfort with high volume workloadManage multiple
prioritiesExcellent organizational and interpersonal skillsWONDER
IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business
judgment and acumen by being both confident and flexible in their
views. Candidates should possess fun and enthusiastic disposition
and be capable of teaching and motivating a wide range of
personalities and learning styles.2+ years of experience as an HR
GeneralistBachelor's degree in Human Resources, Business, or
related field or equivalent experienceExceptional interpersonal &
communication skillsWorking knowledge of Microsoft Office including
Outlook, Excel, Word & PowerPointUnderstanding of training tools
and techniques Possess effective conflict resolution skillsPossess
time management, planning, organizational and multi-tasking
skillsExcellent presentation skills (oral and written)Ability to
work in a professional but fast-paced environmentExcellent
planning, management, and coordination skills, and the ability to
work with a variety of learning stylesAddress knowledge, expertise,
and performance gaps with constructive feedbackComfortable with
providing and accepting critical feedback.Capable of prioritizing
and organizing work efficiently to meet deadlinesPREFERRED
QUALIFICATIONS:Military, local, state or federal government
experience is a plusExperience working ina contact center
environment is a plusGraduation from an accredited two-year or
four-year college or university is a plusSHRM-SCP or similar
certification is a plusMust be authorized to work in their country
of residence (The United States or Canada)Must be willing to submit
up to a LEVEL II background and/or security investigation with a
fingerprint. Job offers are contingent on background/security
investigation resultsMust be willing to submit to drug screening.
Job offers are contingent on drug screening results.WANT AN
EMPLOYER THAT VALUES YOUR CONTRIBUTION?We believe that hard work
should pay off, so we make sure that our compensation and total
rewards are competitive. Standard starting compensation is
commensurate with experience. Regular reviews and raises are
awarded based on tenure and performance, so our employees make more
each year.Employees earn paid time off as well as paid holidays and
paid training opportunities.Regular daily, weekly and monthly
incentives are part of the overall compensation our team members
enjoy and include monetary incentive and prizes such as computers,
tablets, phones, TV's, trips, tickets, and even cars.In addition to
our standard group benefits offering for full-time employees
following 90-days of employment, all employees are eligible to opt
for our MEC medical plan after only 30-days of employment. Benefits
options and plans vary slightly by location.JUST A FEW OF THE
BENEFITSMedical, Dental, and Vision Coverage OptionsPaid
Time-OffRegular RaisesWork-at-Home OpportunitiesAdvancement
OpportunityFun, Engaging Work EnvironmentCasual Dress CodeCash and
Prize ContestsNEED A SCHEDULE THAT WORKS WITH YOUR LIFE?We can
offer a wide range of scheduling options for qualified candidates.
There are multiple shifts and weekly work variations available to
our team members. Please ask a Talent Acquisition Specialist about
the different types of creative scheduling options that are
available at your location. Whether you are a busy parent, student,
or just want control of your work-life balance, flexible,
customized scheduling is one of the perks of working at our
organization.As an employer supporting critical Federal, State,
Provincial, and Commercial clients, we have taken steps to ensure
that we remain operational while taking every precaution possible
to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site,
frequent deep cleaning and disinfecting of workstations and common
areas, daily contactless temperature checks for those essential
employees working on-site, travel policies limiting travel and
mandatory quarantine, reporting and quarantine processes and
policies for those exposed, and requesting masks to be worn when
on-site employees are not at their workstation. REGARDING MASKSTo
help protect our candidates and employees, we are REQUESTING that
all on-site candidates wear a mask to interviews and training. In
locations where state or local government has mandated the use of
masks, we will abide by the mandate, and REQUIRE masks be worn when
on-location. For more information on MCI's response to COVID-19
please visit www.mci.world/covid-19. This job operates in a
professional office environment. While performing the duties of
this job, the employee will be largely sedentary and will be
required to sit/stand for long periods while using a computer and
telephone headset. The employee will be regularly required to
operate a computer and other office equipment, including a phone,
copier, and printer. The employee may occasionally be required to
move about the office to accomplish tasks; reach in any direction;
raise or lower objects, move objects from place to place, hold onto
objects, and move or exert force up to forty (40) pounds.Consistent
with the Americans with Disabilities Act (ADA) it is the policy of
MCI and affiliates to provide reasonable accommodation when
requested by a qualified applicant or employee with a disability
unless such accommodation would cause undue hardship. The policy
regarding requests for reasonable accommodation applies to all
aspects of employment. If reasonable accommodation is needed,
please contact Kate Murph, Vice President of Human Resources,
kate.murph@mci.world.At MCI and its subsidiaries, we embrace
differences and believe diversity is a benefit to our employees,
our company, our customers, and our community. All aspects of
employment at MCI are based solely on a person's merit and
qualifications. MCI maintains a work environment free from
discrimination, one where employees are treated with dignity and
respect. All employees share in the responsibility for fulfilling
MCI's commitment to a diverse and equal opportunity work
environment.MCI does not discriminate against any employee or
applicant on the basis of age, ancestry, color, family or medical
care leave, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or
mental disability, political affiliation, protected veteran status,
race, religion, sex (including pregnancy), sexual orientation, or
any other characteristic protected by applicable laws, regulations,
and ordinances.MCI will consider for employment qualified
applicants with criminal histories in a manner consistent with
local and federal requirements.MCI will not tolerate discrimination
or harassment based on any of these characteristics.We adhere to
these principles in all aspects of employment, including
recruitment, hiring, training, compensation, promotion,benefits,
social and recreational programs, anddiscipline. In addition, it is
the policy of MCI to provide reasonable accommodation to qualified
employees who have protected disabilities to the extent required by
applicable laws, regulations, and ordinances where an employee
works.In 2019 Marlowe Companies Inc. (MCI) was named by Inc.
Magazine as Iowa's Fastest Growing Company in the State of Iowa and
was named the 452nd Fastest Growing Privately Company in the USA,
making the coveted top 500 for the first time. MCI's subsidiaries
had previously made Inc. Magazine's List of Fastest-Growing
Companies 15 times respectively. MCI is headquartered in Iowa City,
IA, and has nine customer contact management centers, IT services,
and business process outsourcing service delivery facilities in
Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia,
and South Dakota.Driving modernization through digitalization, MCI
ensures clients do more for less. MCI is the holding company for a
diverse lineup of tech-enabled business services operating
companies. MCI organically grows, acquires and operates companies
that have a synergistic products and services portfolios, including
but not limited to Automated Contact Center Solutions (ACCS),
customer contact management, IT Services (IT Schedule 70), and
Temporary and Administrative Professional Staffing (TAPS Schedule
736), Business Process Management (BPM), Business Process
Outsourcing (BPO), Claims Processing, Collections, Customer
Experience Provider (CXP), Customer Service, Digital Experience
Provider (DXP), Account Receivables Management (ARM), Application
Software Development, Managed Services, and Technology Services, to
mid-market, Federal & enterprise partners. MCI now employs 2,500+
talented individuals with 150+ diverse North American client
partners across the following MCI brands: GravisApps, Mass Markets,
MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and
Valor Intelligent Processing (VIP).MCI provides products and
services under the following NAICS Codes: 511210 Software
Publishers, 518210 Data Processing, Hosting, and Related Services,
519190 All Other Information Services, 524291 Claims Adjusting,
524292 Third Party Administration of Insurance and Pension Funds,
541511 Custom Computer Programming Services, 541512 Computer
Systems Design Services, 541519 Other Computer Related Services,
541519 Information Technology, and Value Added Resellers, 541611
Administrative Management and General Management Consulting
Services, 541613 Marketing Consulting Services, 541690 Other
Scientific and Technical Consulting Services, 541990 All Other
Professional, Scientific, and Technical Services, 561110 Office
Administrative Services, 561320 Temporary Help Services, 561330
Professional Employer Organizations, 561421 Telephone Answering
Services, 561422 Telemarketing Bureaus and Other Contact Centers,
561431 Private Mail Centers, 561440 Collection Agencies, 561499 All
Other Business Support Services, 561990 All Other Support Services,
611430 Professional and Management Development Training.The purpose
of the above job description is to provide potential candidates
with a general overview of the role. It's not an all-inclusive list
of the duties, responsibilities, skills, and qualifications
required for the job. You may be asked by your supervisors or
managers to perform other duties. You will be evaluated in part
based upon your performance of the tasks listed in this job
description.The employer has the right to revise this job
description at any time. This job description is not a contract for
employment, and either you or the employer may terminate employment
at any time, for any reason._
Keywords: OneMCI, Sioux City , Human Resources Generalist, Human Resources , Sioux City, Iowa
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