SiouxCityRecruiter Since 2001
the smart solution for Sioux City jobs

ENTRY LEVEL CUSTOMER SERVICE - WEEKLY BONUSES

Company: Mass Markets
Location: Sioux City
Posted on: October 10, 2019

Job Description:

CUSTOMER SERVICE PROFESSIONALStart a career and grow with our growing team! We need Customer Service Representatives to improve the customers experience and support the sales process. Learn the latest customer service techniques and technology, efficiently answering inbound calls and resolving customer inquiries. Represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.SCHEDULENEED A SCHEDULE THAT WORKS WITH YOUR LIFE?For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.POSITION RESPONSIBILITIESWHAT DOES A CUSTOMER SERVICE PROFESSIONAL DO?Improve customer satisfaction and quickly resolve residential and business customer requests. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Engage customers and work with the managerial team to appropriately escalate customer dissatisfaction.Our Customer Service Professionals are responsible for the following:

  • Provide resolutions and support customers based on their needs
  • Improve customer service and product knowledge daily
  • Appropriately escalate customer dissatisfaction with managers
  • Become a brand ambassador, professionally representing clients
  • Resolve initial interactions with effective call handling
  • Learn our technology and systems, recording interactionsAs a product, technology, and service expert, you will become a brand ambassador as you represent one of our many partners.CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. Other Customer Service Professional Qualifications Include:
    • Highly reliable, willing to learn and aquire new skills
    • Enjoy talking to people, helping them resolve their frustrations
    • Motivated by lucrative bonus plans and daily contests
    • Exhibit professional communication and customer service skills
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast paced environment
    • Minimum 18 years of ageExperienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.Employees earn generous paid time off as well as paid holiday s and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV s, trips, tickets, and even cars.All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period.TOTAL REWARDS BREAKDOWN
      • Competitive Starting Compensation
      • Weekly Bonus Opportunity
      • Weekly Pay Cycles
      • Paid Time-Off
      • Daily, Week, and Quarterly Recognition
      • Paid Holidays
      • Daily Contest Payouts
      • Company Debit Card (With Daily Cash Uploads)
      • Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)
      • Regular Raises and Career Progression
      • Flexible Scheduling Options
      • Employee Discount Program
      • Advancement Opportunity and Ongoing Training
      • Fun, Engaging Work Environment
      • Cash and Prize Incentives
      • Modern Work Environment
      • Casual Dress Code
      • And More... Associated topics: call, call center, client, customer care, help desk, phone call, service call, service representative, telephone, telephone activation specialist

Keywords: Mass Markets, Sioux City , ENTRY LEVEL CUSTOMER SERVICE - WEEKLY BONUSES, Hospitality & Tourism , Sioux City, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Crew Member
Description: Overview The Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer experience, (more...)
Company: Raising Cane's
Location: Omaha
Posted on: 10/22/2019

Service Center Cashier (3:00pm-11:00pm)
Description: Are you looking for an opportunity to build a great career with a company where you and your efforts will truly be valued Join our team at Sapp Bros. We operate a chain of travel centers stretching (more...)
Company: Sapp Bros., Inc.
Location: Council Bluffs
Posted on: 10/23/2019

Part Time Retail Inventory Associate
Description: Part Time Retail Inventory Associate Here at RGIS, you count We are looking for a reliable, accurate, and efficient Part Time Inventory Associate to join our exciting team. No experience No problem (more...)
Company: RGIS
Location: Omaha
Posted on: 10/22/2019


Caterer Assistant
Description: br Position Type: Regular br Scheduled Hours per 2 week Pay Period: 72 br Primary Location: NE OMAHA CUMC-BERGAN MERCY br br br br br br br br br br br br Nutrition (more...)
Company: CHI Health
Location: Omaha
Posted on: 10/23/2019

Customer Service jobs Working from Home
Description: 1 Leading Healthcare and Dental Benefits Discount Company is seeking Health Representatives that
Company: MAH Benefits
Location: Omaha
Posted on: 10/22/2019

Restaurant Associate - Cashier
Description: Restaurant Associate - CashierA fresh approach to work.Cashier When you join Panera LLC as a Restaurant Associate Cashier, you join in our belief that food should not only taste good, but also be good (more...)
Company: Panera Bread
Location: Omaha
Posted on: 10/22/2019

Service Technician I
Description: Job Title: br br Service Technician I - Omaha, NE br br Introduction: br br Toshiba Global Commerce Solutions is seeking a Service Technician to join our team within a 150-mile radius around (more...)
Company: Toshiba Global Commerce Solutions
Location: Omaha
Posted on: 10/22/2019

Crew
Description: Overview The Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer experience, (more...)
Company: Raising Cane's
Location: Omaha
Posted on: 10/22/2019

Assistant Restaurant Managers)
Description: Bremer Restaurant Management, with 10 locations in Nebraska and Iowa, is looking for leaders to join our team. We are a family owned business committed to the success and professional growth of our employees. (more...)
Company: Taco John's - Bremer Restaurant Management
Location: Omaha
Posted on: 10/22/2019

Retail Merchandise Stocker
Description: Our Retail Merchandise Stockers create and maintain the visual presentation of the sales floor.
Company: O'Reilly Auto Parts
Location: Omaha
Posted on: 10/22/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Sioux City RSS job feeds