Front Desk Agent
Company: Highpoint Hotel
Location: Sioux Falls
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Join us at the Highpoint Hotel!
*ATTENDANCE BONUS-MONTHLY PAYOUT *HIRING PART TIME At the
Highpoint, we pride ourselves in creating the best environment for
our team members and guests alike! We are looking for individuals
that love going above and beyond to create World Class experiences
for our guests and other team members every day! The ideal
candidate must be able to demonstrate initiative and be someone who
has a reputation for delivering great service. The typical shifts
for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a
Guest Service Agent, you will be the face of the hotel. Making our
guests feel welcomed and taken care of will be at the top of your
priority list, so if guest service is your passion, this is the
position for you! Role Summary: Delivers an exceptional guest
experience that ensures all guest needs are exceeded. Creates a
positive environment and works closely with all hotel team members.
Performs all tasks in an efficient and timely manner to meet
required administrative responsibilities. Politely greets guests
and resolves all guest inquiries and problems in a positive and
productive manner both in person and on the phone Successfully
follows all telephone, sales, and reservation processes and
completes all administrative duties as assigned Works actively with
the sales team and all other staff to provide excellent guest
experiences Follows the check-in and check-out processes in a
friendly and efficient manner Reviews and updates the communication
log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied,
including the ordering of supplies when necessary Invest in our
three core values of the Hegg vision: We Always Find a Way Be
Better Every Day We Are Better Together Benefits include: Depending
on hours worked: Paid Time Off Perfect Attendance Bonus Plan
Referral Bonus Plan Worldwide Hotel Discounts REQUIREMENTS: Ability
to be on feet for up to 8 hours. Ability to lift up to 50 lb.
Detail oriented. Customer service experience helpful. Works well
alone and with others. An Equal Opportunity / Affirmative Action
Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG
COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT
BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT
UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
Keywords: Highpoint Hotel, Sioux City , Front Desk Agent, Hospitality & Tourism , Sioux Falls, Iowa
