Customer Service Associate - Sioux City

Company: U Drive Acceptance Corp
Location: Sioux City
Posted on: August 6, 2022

Job Description:

Customer Service Associate

U Drive Acceptance Corp is seeking energetic and motivated individual to join its rapidly growing team as a Customer Service Associate. The individual must be able to develop and maintain a professional relationship with customers, co-workers, and our dealership partners in order for our customers to have a positive experience and ensure the Company's success. In additional to excellent communication skills this individual will need to possess strong attention to detail and a strong work ethic to meet the challenges of a rapidly growing organization with great potential career advancement.

About U Drive Acceptance Corp.

U Drive Acceptance is a Sioux City headquartered auto finance company. U Drive originates and services non-prime auto loans in 13 states across the United States through an extensive dealer network and a growing number of company owned stores. U Drive is expanding rapidly and is seeking motivated team members to build a career at U Drive.

Duties and Responsibilities

Communicate with U Drive customers by telephone, email and text

Assist customers with making payments, resolving customer issues and complaints

Interview customers and verify other information for newly originated auto loans

Meet efficiency, productivity and quality targets as set out by management

Prepping loans file for final review

Follow up on all required verifications on a daily basis

Requirements

Excellent verbal and written communication skills

Excellent telephone communication skills

Strong organizational and follow-up skills

Success driven & highly motivated

Highly organized with a strong focus on accuracy

Benefits

Competitive Pay Plan

Healthcare Benefits (medical, dental, vision +) with employer contribution

Paid holidays and vacation

3% Retirement plan match

Keywords: U Drive Acceptance Corp, Sioux City , Customer Service Associate - Sioux City, Hospitality & Tourism , Sioux City, Iowa