Manager, Operations
Company: AmeriCold Logistics
Location: Sioux City
Posted on: April 19, 2024
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Job Description:
About Us Americold is a global provider of
temperature-controlled infrastructure. We partner with farmers and
food producers to ensure their perishable and frozen product
reaches foods suppliers, restaurants, and your local grocery store
without spoilage. Our customers, which include some of the most
respected brands in the food industry, rely on our expertise and
commitment to safety in order to deliver on their commitments.
What You'll Do Primary Responsibility: Responsible for supporting
the direction, coordination, and evaluation of product movement and
customer service. Carry out management responsibilities in
accordance with the organization's policies and applicable laws.
Responsibilities include training employees, planning, assigning,
and directing work, appraising performance, rewarding and
disciplining employees, addressing complaints, and resolving
problems by performing the duties through subordinate
supervisors.Essential Functions:--- Ensure budgeted revenues,
expenses, and targets are met.
--- Ensure sales and business development initiatives are met. ---
Monitor, document and improve the procedures and KPI's related to
all aspects of product handling and customer service. --- Work with
General Manager to develop annual facility budgets. --- Perform
regular inspections of work areas to ensure compliance with food
safety and occupational safety laws and guidelines are followed.
--- Set and achieve housekeeping standards that are a model of
orderliness and cleanliness and meet standards and procedures for
maintenance related functions. --- Model best safety practices in
the industry to ensure a safe and compliant workplace. --- Set and
meet claims targets and ensure the security of the facility(s). ---
Build positive relationships with customers. --- Carry out
management responsibilities in accordance with the organization's
policies and applicable laws including interviewing, hiring, and
training employees; scheduling, planning, assigning, and directing
work; appraising performance; rewarding and disciplining employees;
conducting staff meetings; addressing complaints and resolving
problems. --- Submit various required and defined reports on a
timely basis. --- Maintain operational procedures for verification
of incoming and outgoing shipments, handling, and disposition of
merchandise, and keeping of warehouse inventory. Meet quality
control standards for perishables. --- Coordinates activities of
distribution warehouse with activities of sales, record control,
and purchasing departments to ensure availability of
merchandise.
--- Directs reclamation of damaged merchandise. --- Assign projects
within scope of responsibility. --- Recruit, hire, train, appraise,
and coach supervisor-level team members. --- Ensure compliance with
employment laws. --- Monitor progress towards department goals.
Provide reports. --- Review orders or schedules to ascertain
product data. --- Ensure compliance with all company policies, as
well as all Federal, State and Local OSHA regulations. --- Prepare
operational schedules and coordinate activities. Establish
priorities and sequences for products. --- Provide a safe work
environment through personal actions. Identify any safety concerns,
as well as cost saving opportunities. Conduct quarterly safety
training. --- Support the Company Performance Management Program
(PMP). --- Inspect machines and equipment. Review operating
reports. Resolve operational / maintenance issues. --- Develop
and/or revise standard operational and working practices. Observe
workers to ensure compliance. --- Ensure compliance with all
transportation and safety regulations. --- Manage the site
sanitation program. --- Report on-the-job injuries and accidents.
Facilitate modified duty assignments. --- Other duties as
requested. What Experience You Need Qualifications & Experience:---
5 years supervisory experience --- Associate's Degree (A.A.)
preferredKnowledge, Skills and Abilities:--- Ability to manage
supervisors and employees. --- Ability to work in fast-paced,
deadline-oriented environment. --- Ability to communicate
effectively with variety of individuals --- Ability to reason,
negotiate, instruct, persuade, or speak with others; --- Ability to
pay close attention to detail. --- Strong interpersonal skills and
judgment in communicating with staff. --- Willingness to develop a
mentoring relationship in order to contribute experience, skills,
and wisdom to subordinate employees for their development.
--- Receptive to management development suggestions and willing to
seek additional knowledge to facilitate job growth. --- Must have
strong relationship skills, be able to provide and model leadership
behaviors including the ability to defuse conflict. Relate to other
people beyond giving and receiving instructions: they must get
along with others without exhibiting behavioral extremes; perform
work activities requiring reasoning, negotiating, instructing,
persuading, or speaking with others; and respond appropriately to
criticism. --- Excellent written and oral communication skills. ---
Proven ability to juggle multiple tasks simultaneously. --- Ability
to interpret HR regulations, safety rules, operating and
maintenance instructions, and procedures manuals. --- Ability to
solve complex problems. --- Must have very strong customer service
orientation with high sense of urgency in meeting objectives and
deadlines. --- Proficient in Microsoft Office, including Word and
Excel. --- Proficient with WMS and RF.Physical Requirements:---
Requires the ability to sit for long periods of time, with frequent
interruptions --- Requires several hours per day of sitting,
getting up and down from chairs, and reaching, or bending ---
Requires manual dexterity with normal hand and finger movements for
typical office work
--- Talking, hearing, and seeing are important elements of
completing assigned tasks --- May require travel by automobile and
airplane up for business --- May require a visit facility
operations in temperatures at or below freezing --- May carry loads
related to travel and occasionally lifts, carries, positions, or
moves objects weighing up to 20 pounds --- Requires the use of
various electronic tools
--- Requires the ability to relate to others beyond giving and
receiving instructions: must partner with colleagues without
exhibiting behavioral extremes --- Requires the performance of work
activities including reasoning, negotiating, instructing,
persuading, or speaking with others; and respond appropriately to
constructive feedback from executive managementAmericold is an
Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V DFW.
What Could Set You Apart --- 5-8 years of experience in warehousing
and/or logistics management
--- 5-8 years of supervisory experience in a fast-paced
environment
--- Experience working in a temperature-controlled warehouse
environment
--- College degree in business, logistics or management
What We Offer Our associates know the answer to the question What's
in it for me? We offer best-in-class benefit programs and
continuously work with our associates to ensure that our offerings
meet the needs of their health and financial well-being. When you
join Americold you join a values-oriented company with a clear
mission. We help our customers feed the world. Americold is an
Equal Opportunity/Affirmative Action Employer. EOE/AA M/F/D/V
DFW.
Keywords: AmeriCold Logistics, Sioux City , Manager, Operations, Executive , Sioux City, Iowa
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