General Manager/Restaurant Manager (LM)
Company: Dairy Queen
Location: Le Mars
Posted on: January 24, 2023
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Job Description:
Job DescriptionRestaurant Manager Responsibilities Coordinating
daily restaurant management operations Delivering superior food and
beverage service and maximizing customer satisfaction Responding
efficiently and accurately to restaurant customer complaints
Executing marketing plans, specials and menu changesJob briefWe are
looking for a Restaurant Manager to lead all aspects of our
business. You will deliver a high-quality menu and motivate our
staff to provide excellent customer service.Restaurant manager
responsibilities include increasing the restaurant's revenue,
profitability and quality goals. You will ensure efficient
restaurant operation, as well as maintain high production,
productivity, quality, and customer-service standards.To be
successful in this role, you'll need management skills and
experience in both front and back of the house. We want you to know
how to oversee the dining room, check-in with customers and balance
seating capacity. Back of the house management experience is also
essential, as you'll hire qualified Cooks and Wait Staff, set work
schedules, oversee food prep and make sure we comply with health
and safety restaurant regulations.We'll expect you to lead by
example and uplift our staff during busy moments in our fast-paced
environment. Ultimately, you will ensure our restaurant runs
smoothly and customers have pleasant dining
experiences.Responsibilities Coordinate daily Front of the House
and Back of the House restaurant operations Deliver superior
service and maximize customer satisfaction Respond efficiently and
accurately to customer complaints Regularly review product quality
and research new vendors Organize and supervise shifts Appraise
staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning
products Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste Create
detailed reports on weekly, monthly and annual revenues and
expenses Promote the brand in the local community through
word-of-mouth and restaurant events Recommend ways to reach a
broader audience (e.g. discounts and social media ads) Train new
and current employees on proper customer service practices
Implement policies and protocols that will maintain future
restaurant operations Requirements Proven work experience as a
Restaurant Manager, Restaurant General Manager, Hospitality Manager
or similar role Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to
remember and recall ingredients and dishes to inform customers and
wait staff Strong leadership, motivational and people skills Acute
financial management skillsJob Type: Full-timeBenefit Conditions:
Waiting period may applyThis Company Describes Its Culture as:
Detail-oriented quality and precision-focused Innovative innovative
and risk-taking Aggressive competitive and growth-oriented
Outcome-oriented results-focused with strong performance culture
Stable traditional, stable, strong processes People-oriented
supportive and fairness-focused Team-oriented cooperative and
collaborativePay Frequency: Bi weekly or Twice monthlyWork Remotely
NoJob Type: Full-timePay: $45,000.00 - $60,000.00 per yearBenefits:
Dental insurance Employee discount Flexible schedule Health
insurance Paid time off Vision insuranceShift: Day shift Night
shiftWeekly day range: Monday to Friday Weekend
availabilityExperience: management: 1 year (Preferred) retail: 1
year (Preferred) retail management: 1 year (Preferred)Work
Location: One location
Keywords: Dairy Queen, Sioux City , General Manager/Restaurant Manager (LM), Executive , Le Mars, Iowa
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