General Manager/Restaurant Manager (LM)

Company: Dairy Queen
Location: Le Mars
Posted on: January 24, 2023

Job Description:

Job DescriptionRestaurant Manager Responsibilities Coordinating daily restaurant management operations Delivering superior food and beverage service and maximizing customer satisfaction Responding efficiently and accurately to restaurant customer complaints Executing marketing plans, specials and menu changesJob briefWe are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Restaurant manager responsibilities include increasing the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you'll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Requirements Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Strong leadership, motivational and people skills Acute financial management skillsJob Type: Full-timeBenefit Conditions: Waiting period may applyThis Company Describes Its Culture as: Detail-oriented quality and precision-focused Innovative innovative and risk-taking Aggressive competitive and growth-oriented Outcome-oriented results-focused with strong performance culture Stable traditional, stable, strong processes People-oriented supportive and fairness-focused Team-oriented cooperative and collaborativePay Frequency: Bi weekly or Twice monthlyWork Remotely NoJob Type: Full-timePay: $45,000.00 - $60,000.00 per yearBenefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insuranceShift: Day shift Night shiftWeekly day range: Monday to Friday Weekend availabilityExperience: management: 1 year (Preferred) retail: 1 year (Preferred) retail management: 1 year (Preferred)Work Location: One location

Keywords: Dairy Queen, Sioux City , General Manager/Restaurant Manager (LM), Executive , Le Mars, Iowa