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Director of (Facility) Operations

Company: Spectra
Location: Sioux City
Posted on: January 12, 2022

Job Description:

Spectra, an industry leader in sports, entertainment and venue management, is seeking a Director of Operations for the Swiftel Center in Brookings, SD.
OverviewIn consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety and capital projects.
This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.

Responsibilities

  • Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard sytems, pest control, custodial services, etc
  • Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Oversees the advancing and communicating of event information to the appropriate departments and staff
  • Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc
  • Acts as liaison with City and County Services for numerous facility related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc)
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Responsible for Health & Safety compliance
  • Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc)
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
  • Establish and maintain effective working relationships with staff, facility stakeholders and facility users
  • Direct and monitor the work of contractors, engineers and architects on building projects
  • Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations
  • All other duties as assigned by the General Manager
    Qualifications
    • B.S. or B.A. degree from an accredited college/university.
    • 5 years' experience in facility operations management.
    • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations.
    • Ability to work event nights, weekends and holidays as required.
    • Knowledge of budget preparation and control.
    • Knowledge of OSHA requirements.
    • Basic Knowledge of boilers, chillers, refrigeration and ice making
    • Basic Knowledge of Fire Alarm / Fire Protection systems
    • Knowledge of Event production and theatre technology
    • Capable of operating in Microsoft Office applications including: Excel, Word, Outlook
    • Ability to supervise the work of others
    • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
    • Ability to speak, read and write in English
    • Ability to work well in a team-oriented, fast-paced, event-driven environment
    • Working knowledge of equipment safety, facility maintenance and housekeeping
    • Excellent customer service skills
      Spectra is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/
      We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve. We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work. Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.
      Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Keywords: Spectra, Sioux City , Director of (Facility) Operations, Executive , Sioux City, Iowa

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