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Service & Parts Manager - Heavy Equipment

Company: Rueters
Location: Sioux City
Posted on: December 2, 2019

Job Description:

Rueter's, a certified dealer for a wide range of agricultural and construction equipment brands, is looking for an experienced full-time Service and Parts Manager at our Sioux City location to oversee all personnel and responsibilities of the Service and Parts Department.
Founded in 1951, Rueter's has been in the equipment business for over sixty years guaranteeing total customer satisfaction before, during, and after the sale. This fast growing company has 7 locations in the state of Iowa, and Nebraska.The ideal candidate will have previous parts counter construction and/or agricultural equipment technician experience. Experience as a service writer or service manager is also highly desirable. Candidates should be energetic, motivated self-starters who are team oriented with a positive attitude and the desire to provide excellent customer service.JOB FUNCTION:To oversee all personnel and responsibilities assigned to the service and department including sales, inventory, marketing, training and goals set forth by the Division Managers
ESSENTIAL DUTIES - The Big 4:

  • Develop and maintain effective service department processes to ensure internal and external customer satisfaction
  • Review all repair orders for accuracy and completeness concerning parts, materials, and labor.
  • Manage inventory by forecasting/maintaining proper stock order levels and building returns
  • Work with marketing to develop and implement a marketing plan focusing on specific parts promotional activities and advertising to support sales and goals
    Other DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Competencies:-- Technical knowledge of Ag and Construction Equipment-- Scheduling and workflow experience-- Thorough knowledge of service department principles-- Leadership and Employee Development-- Proficient in computer applications-- Effective oral and written communication skillsSupervisory Responsibility This position supervises the store's service and parts departments, including all service technicians.Work Environment This job operates primarily in an office environment, will occasional field work including exposure to varied weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are typically Monday through Friday, 7:30 a.m. to 5 p.m. with some evening and weekends as necessary. Competitive Wage and Benefit Package including Health, Dental, & Vision Insurance and 401K match.Travel Overnight travel is not expected for this position. There may be occasional local day travel.Desired Education and Experience-- High school diploma or GED-- Valid Driver's License-- Previous Ag and Construction equipment technician experience -- Previous Parts Counter Sales experience-- Previous Service Writer or Service Manager experience-- Previous Leadership experience-- Proficient computer useFor more information on the company, please visit *EEO Statement *Rueter's is an equal opportunity employer. Rueter's provides equal opportunity to all employees and job applicants without regard to age, race, national origin, religion, sex, gender, gender identification, sexual orientation, disability, genetic information, military status, or other protected classifications.

Keywords: Rueters, Sioux City , Service & Parts Manager - Heavy Equipment, Executive , Sioux City, Iowa

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