Window Installation Technician
Company: Builders FirstSource
Location: Sioux Falls
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Install windows. Address
component product issues at the customer’s site in order to ensure
that customer complaints regarding the quality and reliability of
company products are resolved in the most efficient and
cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES
Investigates/examines the condition of company building products on
the customer’s site at all stages of construction based on concerns
raised by the customer; reports back to the Customer Service
Supervisor on findings. Recommends replacement or repair of
defective components based on customer service guidelines related
to efficiency and cost effectiveness; assists less experienced
Field Service Reps with resolving more complex issues. Negotiates
and approves third party repair/adjustment; inspects completed work
for quality adherence. May provide training to less experienced
Field Service Reps. Plans and paces own work efficiency in order to
meet daily, weekly, project, or team related productivity goals.
Understands and observes all safety procedures and practices in
order to prevent injury to self or co-workers; attends periodic
safety meetings as required; may recommend changes to improve
safety procedures. Other duties may be assigned. SUPERVISORY
RESPONSIBILITIES This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. High school diploma
or General Education Degree (GED) and two (2) years customer
service/field service experience, or equivalent combination of
education and experience. Window installation experience.
COMPETENCIES Knowledge of company products Knowledge of company
product pricing, discount and estimating formulas and guidelines
Strong attention to detail Knowledge of basic math and measurement
skills Good communication and interpersonal skills Proficiency in
Microsoft Office Suite and an enterprise resource planning (ERP)
program Valid Driver’s License WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Subject to both typical office environment and
outside locations with temperature and weather variations. Must be
able to lift and carry up to 25 pounds frequently and on occasion
up to 80 pounds. Work is performed on both company and customer
sites and involves driving to customer locations. Subject to both
typical office environment and outside locations with temperature
and weather variations. May involve walking on uneven ground of a
potential customer construction site. hc147545
Keywords: Builders FirstSource, Sioux City , Window Installation Technician, Customer Service & Call Center , Sioux Falls, Iowa
