Lifetime Home Support Manager
Company: Amy Stockberger Real Estate
Location: Sioux Falls
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Position Overview We are looking
for a highly organized, service-minded professional who thrives on
creating exceptional client experiences and managing smooth,
efficient front-desk operations. As the Lifetime Home Support
Manager , you will be the face of our company—the first point of
contact for clients, vendors, and guests—and the key person
responsible for running our Lifetime Home Support™ VIP Club . This
role is perfect for someone who loves systems, enjoys helping
people, and gets satisfaction from keeping everything operating at
a high standard. The ideal candidate is detail-focused, proactive,
and eager to grow into a supportive leader within our team. Who We
Are We are a dedicated group of real estate professionals who find
joy in excellence and a job well done. We see opportunity
everywhere and pride ourselves on delivering a high level of
expertise to our clients. We strive to be one of the top-performing
real estate teams in the region by pushing innovation, raising
industry standards, and operating with professionalism at the
highest level. As a small company, we do not currently offer health
or dental insurance; however, we do offer competitive compensation
and a supportive culture built on trust, growth, and meaningful
work. What Drives Us Our mission is to elevate the real estate
experience through world-class professionalism and care. We serve
our clients not just during their transaction, but for the lifetime
of their homeownership journey. Our internal culture emphasizes: •
Autonomy We combine strong training and documented systems with the
freedom to take ownership and solve problems without
micromanagement. • Mastery We believe in ongoing growth—from
understanding to competency to mastery—and find fulfillment in
constant improvement. • Purpose Even the small tasks matter.
Everything we do contributes to delivering exceptional service and
supporting our clients through some of the most meaningful
financial decisions of their lives. Position Details: Lifetime Home
Support Manager This role includes two primary areas of
responsibility: 1. Front Desk & Client Care You will be the
Director of First Impressions—providing warm, professional customer
service and ensuring all front-desk operations run smoothly. 2. VIP
Club Management You will oversee all processes related to our
Lifetime Home Support™ VIP Club, including item scheduling,
checkout, inventory, and client communication. You will wear
several hats: Customer Service Representative, Organization
Specialist, Office Support Coordinator, and trusted resource to
agents and clients. Key Responsibilities Front Desk / Client Care
Warmly greet and assist clients and guests, in person and by phone.
Answer, direct, and follow up on incoming calls. Assist agents with
questions regarding processes, systems, or materials. Assemble
showing packets and CMA materials for appointments. Copy, scan, and
organize documents. Proofread marketing materials and internal
documents for accuracy. Maintain updated client databases,
production data, and inventory lists. Send monthly reports to
active sellers. VIP Club Management Manage all VIP Club item
reservations, pick-ups, and returns. Track and update inventory to
ensure items are maintained and available. Purchase and replace
items as needed. Provide a seamless and personable experience for
clients using the VIP Club. Maintain organized systems for
scheduling, communication, and record-keeping. What We're Looking
For We want someone who demonstrates a strong track record of
reliability and excellence. You should possess: • Exceptional
Attention to Detail The ability to spot incomplete information,
errors, or inconsistencies quickly and accurately. • Strong
Communication Skills Friendly, clear, and professional
communication—both written and verbal—is essential. • High-Level
Organization Ability to manage multiple tasks, systems, and
responsibilities without losing accuracy. • Big-Picture Awareness
with a “Jump In Anywhere” Attitude You don’t shy away from routine
or tedious tasks because you know they support the greater mission.
• Self-Directed Learning You are proactive in improving your
skills, knowledge, and systems. • Internal Drive for Excellence
Your motivation comes from pride in your work, personal growth, and
supporting the team. Preferred but not required: Experience in real
estate, customer service, or related industries (mortgage, title,
insurance, financial services). We value long-term team members who
want a career home—not those seeking a temporary stepping stone.
How to Apply This position is available now, and we welcome
applicants who can begin immediately. If you believe you are the
right fit, please submit: Your resume A cover letter that clearly
explains: Your availability to start Your pay history Why you left
or are considering leaving your current role Why YOU are the best
candidate for this position Be specific—your communication skills
and attention to detail start here. Show us professionalism, tech
competence, and your ability to follow instructions through the
clarity and quality of your application. hc212403
Keywords: Amy Stockberger Real Estate, Sioux City , Lifetime Home Support Manager, Administration, Clerical , Sioux Falls, Iowa
