Sales Representative

Company: Superior Sales & Service
Location: Plattsmouth
Posted on: February 13, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a highly motivated and customerfocused Sales Representative to serve as the primary point of contact for incoming sales calls and walkin customers. In this role, you will answer customer inquiries, manage a high volume of phone and email communication, process orders, and maintain ongoing customer relationships. The ideal candidate has strong communication skills, excellent attention to detail, and enjoys working directly with customers in a fastpaced environment. Knowledge of hydraulic or power tools is a plus. Responsibilities Serve as the primary sales contact for incoming phone calls and walkin customers. Respond promptly and professionally to customer emails and inquiries, while preparing, processing, and following up on customer orders, quotes, and shipping details. Ensure accuracy when entering customer orders and preparing sales documentation. Build and maintain strong relationships with both new and existing customers. Provide exceptional customer service by identifying customer needs and offering appropriate solutions. Maintain accurate customer records, notes, and interactions in company systems. Assist the Sales Manager with reporting, tracking, and project-based tasks. Support overall sales operations through timely follow-up and an organized workflow. Minimum Requirements High school diploma/GED required 2 years of relevant experience preferred (sales support, customer service, office administration, or related roles). Proficiency with Microsoft Excel and Microsoft Word. General office equipment knowledge (copiers, printers, scanners, computers). Excellent written and verbal communication skills. Strong customer service, organization, and prioritization abilities. Ability to manage time effectively and multitask in a fast-paced environment. A positive attitude and ability to be persistent Preferred Qualifications Experience in the railroad, industrial, mechanical, or tool-related industries. Knowledge of hydraulic or power tools. Experience entering data or tracking interactions in a CRM system.

Keywords: Superior Sales & Service, Sioux City , Sales Representative, Administration, Clerical , Plattsmouth, Iowa